Handrax
ANSWERS IN THE PAGE · NOT IN ANOTHER TAB

Your company’s brain, inside the tools your team already uses.

Not how the software works. How you work — from your own SOPs, with the source attached.

Try it right here ↓
app.hubspot.com/contacts/8841/deal/98214
Acme Co — Renewal
Deal StageRenewal – In Progress
PipelineRenewal Pipeline
Amount€48,200
Close DateSep 12, 2026
OwnerM. Ahtisaari
Alt ⇧ C
ASK SOMETHING ELSE

Every week, the same questions land on the same three people.

Not because your team is slow. Because nobody wrote down how your company uses the software.

~30%of the day spent hunting for how-we-do-it
10 hrsa week your managers lose to answering it
8–12 mobefore a new hire stops asking

One question, twice

Same person, same question, same Tuesday.
TODAY
0:00Stops working. Searches Notion.
0:06Finds a doc from 2024. Not sure it's current.
0:09Asks the ops lead on Slack.
0:47Ops lead replies. Ops lead's own work: interrupted.
1:20Back to work. Someone else asks the same thing tomorrow.
WITH HANDRAX
0:00Hits Alt ⇧ C without leaving the page.
0:04Gets your process, your wording, the source doc.
0:06The right field lights up on screen.
0:12Back to work. Nobody was interrupted.
—If it can't answer, your admin gets told. Once.

Three steps, then it’s a habit

Setup is our job, not your ops lead’s.
01You hand over the messDrive, Notion, PDFs, that one spreadsheet. We structure and verify it with your ops lead in setup week.
02One hotkey. That's the training.A 15-minute team call and you're live. If it needed more, we'd have built it wrong.
03Gaps surface themselvesAnything it can't answer lands on your dashboard. Fix the doc once, nobody asks again.
RULEIt says “I don’t know” out loud rather than inventing a process. A wrong answer costs more than no answer.

Anything with a URL

Reads from your docs. Answers inside your tools.
KNOWLEDGE IN
NotionGoogle DriveConfluenceSharePointPDFsSlack threads
ANSWERS OUT
HubSpotSalesforceJiraZendeskNetSuiteShopify admin
THE INTERESTING CASEThe tool you built yourself.We map your screens by URL pattern and tag the elements worth highlighting. Same week, not same quarter — no work from your engineers.
DRAG THE SLIDERS

What the repeated questions cost you every month.

60
10
€45
50%
22 hrsof manager time back, every month
€978
a month in salary time — €11,740 a year, before you count faster ramp-up for every new hire.Across 60 people, assuming we deflect 50% of repeat questions once your top-20 answer correctly. We measure the real number at your month-3 review.
PRICING

Priced against one afternoon of a manager's time.

No per-question metering and no annual lock-in. The pilot is four weeks, invoiced up front; after that it is month to month on 30 days' notice. That is the whole reason the pilot is four weeks and not a year.

PILOT
€250/month
€900 one-off setup

Four weeks, one team, one tool. Enough to see whether people use it.

  • Up to 10 seats
  • HubSpot, or your own internal tool
  • We load your SOPs — you send them however they exist
  • Month-3 style review at week 4, with the real numbers
TEAM
€19/seat/month
Setup quoted with the rollout

The whole department, once the pilot has convinced them.

  • 20 seats minimum
  • Every tool you have an adapter for
  • Weekly doc-gap report to your ops lead
  • New adapters for your internal tools, quoted per tool

Prices exclude VAT. Invoiced, not card-metered — we would rather you could hand this to finance than expense it. Questions about anything above: hello@handrax.com.

You’re handing us how your company operates.

We treat it that way.
One tenant per companyIsolated at the database level. No shared index, ever.
Never training dataYour SOPs are retrieval context only. Contractually.
Reads, doesn't touchIt sees the URL and section. It never writes to your records.
Your docs stay in the EUStored in an EU database. Answering sends excerpts to our model provider — every subprocessor and its location is listed on the privacy page.
Deletion means deletionDelete the workspace and the index goes with it. No soft-delete, no retention period we forgot to mention.
QUESTIONS

The things people ask on the call.

Doesn't HubSpot Breeze already do this?

Breeze is good, and it is grounded in your CRM records and HubSpot's own Academy content — it will tell you what a deal stage is and what is on a record. It cannot tell you that your company requires regional-manager sign-off above 10%, because that rule lives in a Google Doc it has never seen. Handrax is grounded in your SOPs, and it points at the field on screen while it explains. If your question is “how does HubSpot work”, use Breeze. Ours is “how do we do this here”.

How is this different from asking ChatGPT?

ChatGPT is a confident stranger: it will describe how a typical company handles a discount approval, which is exactly the answer that gets someone in trouble. Every answer here cites the document it came from, and when the documents do not cover the question it refuses and files the gap instead of guessing. The refusal is the feature — it is why an ops lead can let their team use this unsupervised.

What if the answer is wrong?

Then it is wrong in a way you can trace: every answer names its source document, so your ops lead checks the doc rather than arguing with a black box. Before any team goes live we run their own top-20 real questions as a test suite, including questions their documents deliberately cannot answer, and we do not schedule the rollout call until it passes. That threshold is calibrated against their corpus, not a number we picked.

We don't have proper documentation. Is this useless to us?

Almost nobody does — it is usually a mix of half-finished docs, a wiki nobody updates and three people who know everything. Send what exists; the product will start refusing the questions it cannot answer, and the weekly report tells your ops lead exactly which five gaps are worth writing down. Most teams find the list is much shorter than they feared, because the same handful of questions is what keeps getting asked.

Where does our data go?

Your documents are stored in an EU-hosted database and are only ever retrieved for your own workspace. Answering a question sends the relevant excerpts to our model provider, which does not train on them. The subprocessors and where each one runs are listed in full on the privacy page — including the ones outside the EU, because a security reviewer will find them anyway and would rather we said so first.

What happens when we cancel?

Delete the workspace and the index goes with it — documents, chunks, question history, all of it, no soft-delete and no retention period we forgot to mention. The pilot is four weeks and month-to-month afterwards — 30 days' notice to end it, no minimum term and nothing to escape. The terms say the same thing in the same words.

Send three of your SOPs. We’ll answer your team’s questions on the call.

Thirty minutes, your real documents, your real questions. If it can’t answer them, there’s nothing to talk about.