An extension for every tool your company uses.

ChatGPT is a confident stranger: it will describe how a typical company handles a discount approval, which is exactly the answer that gets someone in trouble. Every answer here cites the document it came from, and when the documents do not cover the question it refuses and files the gap instead of guessing. The refusal is the feature. It is why an ops lead can let their team use this unsupervised.

It's a Chrome extension. On the rollout call everyone adds it from the Chrome store, signs in with their work email, and hits Alt+Shift+C. Nothing to install on your servers, no admin rights needed, and nothing changes inside the tools themselves. We read the screen, we never write to a record.

Breeze is good, and it is grounded in your CRM records and HubSpot's own Academy content, and it will tell you what a deal stage is and what is on a record. It cannot tell you that your company requires regional-manager sign-off above 10%, because that rule lives in a Google Doc it has never seen. Handrax is grounded in your SOPs, and it points at the field on screen while it explains. If your question is “how does HubSpot work”, use Breeze. Ours is “how do we do this here”.

Then it is wrong in a way you can trace: every answer names its source document, so your ops lead checks the doc rather than arguing with a black box. Before any team goes live we run their own top-20 real questions as a test suite, including questions their documents deliberately cannot answer, and we do not schedule the rollout call until it passes. That threshold is measured against their own documents, not a number we picked.

Almost nobody does. It is usually a mix of half-finished docs, a wiki nobody updates and three people who know everything. Send what exists; the product will start refusing the questions it cannot answer, and the weekly report tells your ops lead exactly which five gaps are worth writing down. Most teams find the list is much shorter than they feared, because the same handful of questions is what keeps getting asked.

Your documents are stored in an EU-hosted database and are only ever retrieved for your own workspace. Answering a question sends the relevant excerpts to our model provider, which does not train on them. The subprocessors and where each one runs are listed in full on the privacy page, including the ones outside the EU, because a security reviewer will find them anyway and would rather we said so first.

Delete the workspace and the index goes with it: documents, chunks, question history, all of it, no soft-delete and no retention period we forgot to mention. The first month is four weeks and month-to-month afterwards, on 30 days' notice, with no minimum term and nothing to escape. The terms say the same thing in the same words.

Yes. HubSpot is just the first tool we mapped and the one in the demo. A tool is supported once we've mapped its screens by URL pattern and tagged the fields worth pointing at, which is about a week of our time and no engineering from you. That includes internal systems built in-house, which are usually the ones with the least documentation and the most tribal knowledge.